• mailing operations and the interaction of our customers and emails;

            • billing and debt recovery actions;

            • marketing and market research services;

            • web site usage analysis.

            • to operate and manage online calander of events;

            • to conduct our business, including for marketing and research purposes;

            • to communicate with you;

            • to comply with our legal obligations.

Apart from in the above circumstances, your personal information will generally not be disclosed without your consent.

To whom might we disclose your personal information?

We may disclose your personal information to other companies or individuals who assist us in providing services or who perform functions on our behalf (such as mailing houses) and organisations that carry out activities essential to our research activities; or anyone else to whom you authorise us to disclose it.

All of these organisations are bound by confidentiality and privacy obligations in relation to your personal information.

We may also disclose your personal information to:

            • anyone you authorise us to;

            • credit reporting and law enforcement agencies;

            • related companies and professional advisors;

            • government and regulatory authorities and other organisations as authorised by law;

            • in the event of a transfer/sale of all or part of our assets or business.

Sensitive information

Some personal information which we collect is 'sensitive information'.

Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstances apply (eg, where required by law).

Management of personal information

We are required to take reasonable steps to protect the security of personal information. Our staff are required to respect the confidentiality of personal information and the privacy of individuals.

We take steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records.  Where we no longer require your personal information for a permitted purpose we will take reasonable steps to destroy it.

How do we keep personal information accurate and up-to-date?

We endeavour to ensure that the personal information we hold is accurate, complete and up-to-date. You can contact us in order to update any personal information we hold about you. Our contact details are set out below. You have the ability to seek access to your personal information.

Subject to the exceptions set out in the Privacy Act, you may seek access to personal information which we holds about you by contacting our administration manager at our office.

We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access. We will advise you of the likely cost in advance.

How Do We Protect Your Personal Information?

High technology is used to ensure your sensitive information is secure and is protected from unauthorised access or improper use. For example, you will note that while using some features of our website you need to submit a password before you gain access. Your personal password is confidential and is encrypted to ensure its secrecy. With your password, you are able to edit your personal details.

Particularly sensitive information such as your credit card number is not stored in a server that is connected to the Internet. All transmission of data for the purposes of billing and collections is done via encrypted transmission between us and the bank.

How To Access, Correct or Update your Personal Information

We are currently working on this section. Please come back soon or contact us as below.

Surveys

From time to time we may contact you and ask you to participate in surveys designed to improve our services and ensure that we are meeting our customers' needs. Such information may be used for product development, market research or customer service purposes. If you ever volunteer to be involved with a customer base survey, we use the information collected only to improve the online experience. These surveys are strictly confidential.

Non-personally identifiable information collected

Also we may from time to time gather information that does not personally identify you which is collected and used to monitor and improve our Service as well as assist in tailoring specific messages to an unknown audience. For example: When you visit a web page the URL requested is automatically recorded, as is the time and date requested, and the browser software being used;

The OSM Group tracks usage of our website using services our own online reporting systems.

Third Party Offers and Subscriptions at The OSM Group Site

From time to time we may form relationships with other organisations to bring you special offers, competitions and subscriptions. For any third party offer or subscription, we require as a matter of policy that the third party clearly states their intentions with any information gathered, and attaches their privacy policy as a hyperlink to the offer or subscription. The terms and conditions of the offer should also be clearly stated.

Please read this information carefully, and understand that it is your own choice should you choose to disclose your personally identifiable information to the third party. The information that you offer to the third party is voluntary.

Children's privacy

We do not market to children or knowingly collect personal information about children without parental consent. Children should always ask a parent before sending any transmission over the Internet. Parents should ensure they monitor and control their children's use of the Internet.